Shipment
SHIPPING
In addition to the prices stated, we charge the following shipping costs for climate-neutral delivery with DHL GoGreen:
Shipping within Germany (insured shipping):
2-5 kg = 6.90 euros
5-10 kg = 8.90 euros
10-31.5 kg = 17.90 euros
Shipping to the EU (insured shipping):
2-5 kg = 16.90 euros
5-10 kg = 21.90 euros
10-20 kg = 32.90 euros
20-31.5 kg = 45.90 euros
Shipping outside the EU (insured shipping):
1-5 kg = 45.90 euros
5-10 kg = 61.90 euros
5-20 kg = 101.90 euros
20-31.5 kg = 131.90 euros
From 32 kg a forwarding agent will be commissioned in individual cases, we will clarify the costs in advance. It should be noted that deliveries to countries outside the European Union may incur additional costs in individual cases, in particular taxes, duties and customs duties.
The shipping costs are automatically calculated in the shopping cart.
DELIVERY TIMES
The products that are in stock are packed immediately after receipt of payment and shipped within 3-5 working days.
The products that are not in stock will be specially made for you immediately after receipt of payment and dispatched within 1-2 weeks.
The normal shipping time is then approx. 3-5 working days within Germany. For international shipping, the shipping time is then approx. 5-7 working days.
No deliveries are made on Sundays or public holidays.
If, as an exception, an article cannot be produced immediately and the delivery time is extended accordingly, the customer will be informed of this separately.
PACKING MATERIAL
Werkvoll is without plastic in the packaging. If only bubble wrap is used, which is recycled / reused from other deliveries. The shipping packaging is made of recycled cardboard and the products are packed in recycled packing paper without any additional product packaging. Shipping by werkvoll is green shipping. Werkvoll pays Co2 compensation payments per order for shipping.
Werkvoll does not offer free shipping, as it is important to create awareness of orders and to remain transparent. The customer should be aware that he is actually ordering goods that are moved, wrapped and packed in shipping cartons after purchase. Co2 is emitted and people work to transport these packages from the warehouse to the customer. The customer should make a conscious decision in favor of the products and not place a selection order. Werkvoll is happy to offer personal advice if there is uncertainty about the colors or the selection. The less that is returned, the more we can protect the environment.
After all, if you buy a product in the city, you also have to pay travel expenses and parking fees.